Contact Us

Contact Us

  • Phone / WhatsApp

+86 151 1824 3737

  • Factory Address

Opposite Zhenxing Driving School Registration Office, Yueshan Road, Dalingshan Town, Dongguan, Guangdong, China

Get in Touch

    Frequently Asked Questions

    Are you a trading company or a direct manufacturer?

    We are a true source factory located in Dongguan, China. Unlike trading companies, we handle everything from R&D and engineering to manufacturing and direct global sales. This ensures you get factory-direct pricing and strict quality control.

    How do you ensure the precision and quality of your CNC machines?

    Quality is our priority. Every machine undergoes rigorous multi-step inspections, including 100% laser calibration and ball-bar testing before leaving our facility. We use premium cast iron beds and top-tier components to guarantee micron-level accuracy.

    What is the standard lead time for your equipment?

    For our standard CNC lathes and milling machines, the lead time is typically 30-45 days. For customized equipment or complete turnkey production line solutions, it may take 60-90 days depending on the complexity of your requirements.

    What control systems are available on your machines?

    We offer highly flexible configurations. Depending on your machining needs and operator familiarity, we can equip our machines with internationally recognized systems like FANUC, Siemens, Mitsubishi, or high-quality brands like SYNTEC and LNC.

    Do you offer OEM/ODM services or customized solutions?

    Yes, absolutely. Our experienced engineering team can customize machine specifications, dimensions, and tooling setups to meet your specific manufacturing processes. We excel in providing tailored solutions for various industries.

    What kind of after-sales support and warranty do you provide?

    We offer a standard 12-month warranty on all our machines. Beyond that, we provide lifetime technical support, rapid spare parts delivery, and 24/7 online troubleshooting to ensure your production never stops.

    Can you provide installation and training services for overseas buyers?

    Yes. We provide detailed English manuals and video tutorials for standard setups. Upon request, we can also dispatch our technical engineers to your facility for on-site installation, commissioning, and comprehensive operator training.

    What are your payment terms for international orders?

    Our standard payment terms are 30% T/T as a deposit upon order confirmation, and the remaining 70% T/T balance before shipment after you have inspected the machine (via video call or on-site visit). We also accept L/C at sight for larger orders.